Instacart promised safety kits two weeks ago, according to a new report. Shoppers wired spoke with, the process to receive the kits was confusing and cumbersome.

Instacart said March 29th it would distribute hand sanitizer to all its full-service shoppers. The company said the shoppers would get’health and safety kits’ that included a reusable face mask, hand sanitizer, and a thermometer.

The company told Wired it had limited the daily number of orders allowed so that it would be able to verify everyone applying was a legitimate Instacart worker. Workers said the website was confusing to navigate and left them uncertain of when or if the kits would arrive.

Instacart said in a statement on Saturday that the company was’singularly focused on the health and safety of our shopper community’. An Instacart spokesperson said the company is working with health officials to take necessary precautions.

‘we began shipping these items over the last two weeks and are moving quickly to get them in the hands of Instacart shoppers’.

The kits apparently started arriving for some shoppers. The kits reportedly arrived for some of the shoppers. They apparently arrived for the shoppers.

Today’s first day of Instacart workers are receiving their PPE kits. The reactions are priceless pic.twitter.com/7cnf08g2x5.

Instacart announced on March 9th it was giving 14 days of paid leave to any part-time workers or shoppers who had been diagnosed with covid-19 or put into mandatory quarantine. It also introduced a bonus program and additional promotions for full-service shoppers to earn more based on regional demand.

Instacart shoppers staged a one-day work stoppage March 30th to protest what they viewed as unsafe working conditions.