Hey folks, Nuked here! Ready for a tech-driven adventure into India’s home services revival? Let’s dive in!
Home services like cleaning, dishwashing, and laundry in India have traditionally been offline, informal, and often unreliable, causing delays and frustrations for users. Workers face inconsistent pay and job insecurity, making the entire sector quite unpredictable.
Recently, startups are turning this world upside down by harnessing technology to bring order, speed, and trust into this space. One such innovative player is Snabbit, founded just last year. It lets users book quick home services via its app, with promises of service in as little as 10 minutes. With a $19 million Series B funding led by Lightspeed, Snabbit aims to expand across India.
The journey began in Mumbai, where CEO Aayush Agarwal faced firsthand how tricky it was to find dependable helpers. In fact, he recalled a time his mother had to fly from Kolkata to help him secure a domestic worker. That experience sparked a mission to simplify and speed up this process.
Snabbit adopted a full-stack model for sourcing, training, and managing workers—whom it calls “experts.” They are strategically placed near demand hubs to meet quick turnaround times. The platform charges between ₹169 and ₹499 for services lasting up to 240 minutes, competing with larger players like Urban Company, which has a higher starting price but still faces criticism and criticism for its branding.
Despite stiff competition, Snabbit’s innovative tech stack, including CRM systems and rigorous KYC processes, helps it stand out. It currently has over 600 workers, some using e-bikes to cover greater distances, aiming to reduce travel time further as it grows. Workers earn around ₹40,000 monthly, with many earning more than the typical ₹9,000 for domestic helpers, according to international reports.
Beyond just providing services, Snabbit emphasizes better treatment for domestic workers. It offers health, personal life, and accident insurance, along with an SOS alert system to combat workplace abuse—a serious issue in India. The startup reports rapid growth, aiming to cover over 200 markets soon, despite challenges faced by similar hyperlocal apps globally, whose high customer acquisition costs have impacted profitability.
With over 25,000 customers and retention rates comparable to top consumer internet firms, Snabbit is betting on delivering reliable, fast, and structured home services. Industry experts like Rahul Taneja from Lightspeed are optimistic about its potential to turn a sector long dominated by informality into one driven by trust and efficiency.