Hello, dear readers! Today, we’re diving deep into a fascinating development in the tech world.

In an era where the buzzword ‘AI’ reigns supreme, another term is quietly but confidently stepping into the spotlight: resilience.

Organizations worldwide are grappling with the question of preparedness for unforeseen challenges, and tech companies are feeling the heat.

On April 10, 2025, Incident.io, a startup specializing in incident management, announced an impressive $62 million funding round. This funding aims to enhance IT incident response, ensuring that services stay operational and efficient.

With bases in London and San Francisco, Incident.io plans to allocate the new funds towards expansion, hiring, and boosting sales and marketing efforts.

Led by Insight Partners, this round saw participation from previous investors Index and Point Nine, bringing the total funds raised to over $96 million.

Incident.io, founded by a trio from fintech giant Monzo, has built an innovative AI-driven platform designed to streamline incident response. Their catchy motto, ‘Move fast when you break things,’ only adds to the charm of their mission.

Their platform is tailored for organizations with over 200 users, addressing the complexities that arise when technical systems fail or processes go awry.

Notably, their customer base has expanded significantly, boasting names like Netflix, Ramp, and Etsy. With a 250,000 incident response record, their impact is undeniable.

The startup’s product has evolved from a Slack interface to support Microsoft Teams and now includes a custom dashboard for enhanced functionality.

With an eye on the future, Incident.io is also integrating AI throughout its platform, introducing an AI copilot to assist with incident triaging effectively.

As the landscape of incident response changes, Incident.io is poised to lead the charge, championing reliability and productivity.