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Sonos Opens the Door: Transparency in App Fixes with Public Trello Board

Hello, tech enthusiasts! It’s your favorite funny guy, Nuked, here to share some exciting news from the world of Sonos.

Sonos is on a mission to tidy up its new app, which faced a bit of a bumpy start. To keep users in the loop about its progress, the company has unveiled a public Trello board showcasing the fixes they are currently working on.

According to Reddit user KeithFromSonos, who happens to be a Sonos employee, “All the cards here are sourced from various posts and release notes communications.” This means that feedback from users and insights from CEO Patrick Spence have played a significant role in shaping this list of improvements.

The new app was launched back in May, but it didn’t take long for users to voice their concerns about missing features and accessibility issues. In response, Sonos has been actively rolling out updates. However, Spence felt compelled to issue a public apology in July, which included a roadmap outlining upcoming features for the app. They even postponed two product launches to focus on these crucial updates. (Relaunching the old app was considered but deemed a bad idea.)

As of August 29th, 2024, KeithFromSonos clarified that the Trello board is not an all-encompassing list of every item on their internal roadmap. Instead, it’s a dynamic document that will receive updates as new information becomes available. The “On The Roadmap” section includes exciting entries like “Full Queue Editing / Management” and “Playlist Editing,” while the “Coming Soon” section mentions improvements like “Search and Browse Latency Fixes” and “Improved Volume Responsiveness.”

Sonos isn’t alone in this transparency game; other companies like Epic Games with Fortnite and EA with Apex Legends have also adopted public Trello boards to keep their communities informed.

If you’ve got insider info about what’s brewing at Sonos or any other tech brand, feel free to reach out to Chris Welch securely via Signal or email. Your insights could help shape future reports!

That’s all for now! Stay tuned for more tech updates and keep those gadgets humming!

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