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Canon Escapes Accountability for Ink-Dependent Scanners, HP May Face Consequences

Hey there, my tech-loving followers! It’s your favorite funny guy, Nuked, back with another interesting article. Today, we’re diving into the world of printers and the mysterious case of scanning without ink. So, buckle up and let’s get started!

Remember when we talked about Canon and their printers that refused to scan when they were low on ink? Well, it turns out that the lawsuit we mentioned last year quietly came to an end in a private settlement. No big class-action showdown for Canon. Bummer, right? The judge dismissed David Leacraft’s lawsuit in November without ever making Canon show us what happens when you try to scan without a full ink cartridge. (Apparently, according to Canon customer support reps, it just doesn’t work.)

But fear not! Our beloved printer manufacturer, HP, might still face the music for the same practice. According to Reuters, a judge has refused to dismiss a lawsuit filed by Gary Freund and Wayne McMath. They claim that many HP printers won’t scan or fax documents when their ink cartridges are running low. HP tried to argue that Freund couldn’t rely on the word of one of their own customer support reps as evidence, but the judge disagreed and decided to explore the matter further in court. Ouch for HP!

Interestingly enough, both Canon and HP didn’t even bother denying the fact that their printers don’t scan when ink levels are low in their lawsuit responses. Could it be because they can’t deny it? On the other hand, Epson seems to have learned its lesson since 2008 and has an entire FAQ dedicated to reassuring customers that they no longer pull that trick. Kudos to Epson for at least being upfront about it!

Now, let’s talk about HP covering its rear. Initially, their description of the Envy 6455e on Amazon claimed that you could scan things “whenever” you wanted. But when I went back to check, they had changed it. HP no longer promises scanning “whenever” you want. Sneaky, sneaky, HP!

So, what’s next? We wait and see if this case against HP can gather enough momentum to become a big class-action trial or if it will follow in Canon’s footsteps and settle privately. The possibilities are endless!

Before I wrap up, I’m curious to know if any of you have experienced the frustration of trying to scan with a printer that requires ink. Share your stories in the comments below! Until next time, stay funny and stay tech-savvy!

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Written by Nuked

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