Fedex will soon take photos of packages at your doorstep to provide proof of delivery when they do n’t require a signature.
Fedex’s chief customer officer, Brie carere, announced the program today. The program will be available to residential customers.
Free service will be available for both FedEx express and FedEx ground delivery customers with and without a login to the FedEx delivery manager.
The new program will be a good source of protection for FedEx. It should also help business owners whose customers report that their package has n’t been delivered.
Amazon rolled out a similar program called photo on delivery back in 2018. It was meant to provide proof of delivery and help customers locate their packages. Customers who did n’t want photos of their packages taken were able to opt out.
Those with an account can view their image through FedEx’s tracking tool by entering their tracking number. Those without a FedEx account can see it through the FedEx delivery manager.
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