Vimeo has announced that it’s making some major changes to its bandwidth policy. Several creators spoke out about how the company pulled the rug out from under them by demanding large sums of money.

In a post outlining the changes, Vimeo says that its new cap for monthly bandwidth use is a flat 2TB. Previously, the policy was applied to users who were repeatedly’in the top 1 % of bandwidth usage’.

Vimeo estimates that his costs would go from $ 900 a year to $ 3,000 a year. That’s a lot of cash to come up with in just over a week.

Several creators were paying hundreds of dollars a year to host videos for Patreon. Many of the creators were shocked due to how few views their content received.

One creator did n’t realize they were uploading to Vimeo when they uploaded videos to Patreon. They were surprised that Vimeo demanded thousands of dollars more a year if they wanted to keep using the service in the way they had been.

Vimeo’s post, written by its CEO, is very apologetic in tone. It even opens with an image of a bouquet of flowers, the universal sign for’please forgive me’.

Vimeo also says it’ll give users time to move their videos off its platform if they find it’s no longer working for them.