Uber was sued in 2014 for discriminating against blind people and their guide dogs. It agreed to change that as part of a $ 2.6 million settlement two years later. But apparently, that did n’t happen entirely.
Uber will now pay an additional $ 1.1 million to a blind woman who says said she missed work, missed Christmas Eve church services, and other humiliations. Drivers refused to carry her and her dog on 14 different occasions, a number of which happened after Uber finalized its 2016 settlement.
An arbitrator concluded this week that’Uber allowed drivers who discriminated against disabled riders to continue driving without discipline’. The arbitrator concluded earlier this week.
The arbitrator awarded her $ 324,000 in damages. The rest ($ 805,313) went to legal costs, including attorney fees. She says she was rejected at least 60 times.
Uber now has a dedicated support form for issues with service animals.’was a service animal denied?’ Is the first question.