A previous administration’s FCC attempted to change how the U.S.’ emergency 911 system works. In 2014, after’frequent failures’, multiple states inexplicably lose the ability to dial 911 at once.
We still do n’t know what caused yesterday’s 911 outage. It’s not clear what would change even if we knew.
911 services reportedly disappeared in at least 14 states yesterday. Police departments and public safety agencies had to hand out alternative numbers to call.
911 services are down in the city of Tucson. If you need to make an emergency call, call 520-372-8011. We will let you know when 911 is back online.
The outage did n’t seem to get much attention. Most of the usual suspects did n’t want to talk about it.
At & T, T-Mobile, and Verizon confirmed that the outage was happening. None of the three major cellular carriers would even answer the question.
The FCC did n’t reply to a request for comment, period period. The FCC was n’t reply, period.
We’ve seen no indication that the multi-state 911 outage was a result of the system earlier in the day.
The state of Minnesota apparently thought the Internet services provider had something to do with it. Centurylink or lumen has been known to have been involved in some major 911 outages before.
Centurylink/lumen confirmed it was involved: centurylink/lumen, centurylink/lumen andlumen. Sure enough of the involved: CenturyLink andlumen.
A lumen 911 vendor experienced an outage affecting a number of customers in multiple states for about an hour. All services have been restored.
Lumen and its partner intrado are blaming each other for the 911 outage, not taking responsibility themselves. Lumen says its’vendor’ had experienced the outage, but intrado is apparently telling county officials that’our 911 service provider’ was the one with network failures.
Nobody wants to be the one at fault, but who would hold them accountable?. Who would even hold them responsible?. Would you hold you accountable?.
At & T, T-Mobile and Verizon have each had their own multi-million dollar fines for dropping 911 calls. It was the same CenturyLink and intrado that were asked to pay a record $ 16 million in 2015 for leaving some 6,600 emergency calls unanswered the previous April.
Centurylink has apparently experienced multiple local 911 outages in Arizona. The outage in December 2018 knocked out calls to several states.
Ars Technica pointed out that CenturyLink should follow’best practices’. There was no fine, orders, no disciplinary action whatsoever.
The FCC does n’t appear to have made any statement or taken any public notice of the most recent 911 outage. There’s no Tweet from FCC chairman Ajit Pai yet, either.
Fcc commissioner Jessica Rosenworcel tweeted that’the FCC needs get to the bottom of this now and figure out what is going on’.
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