The FCC has received over 2,000 complaints related to the novel coronavirus pandemic, FCC chairman Ajit Pai says. The Federal Communications Commission has received more than 2,000 complaints, he says.
The FCC has received around 2,200 complaints related to covid-19 over the last few weeks. Of those 2,200 complaints, 1,400 have received a response from the carrier, Pai said.
The pledge was first announced in March and lasted 60 days. In late April, the FCC called for carriers to extend their pledge. Over 750 carriers agreed to uphold those promises through June 30th.
‘most of the complaints that we have received about the pledge have been resolved to ensure that the consumer remains connected,’ Pai said.
The FCC forwards complaints made to the agency to the respective carriers. When a carrier receives the complaint, it has 30 days to respond to the filing consumer.
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